Shipping & Returns
Please be aware that the freight price on your order confirmation may not always be what you are actually charged - it is strictly indicative. This is becuase it is automatically populated based only on weight a number of orders the freight cost is based on cubic measurement.
If your order is over the free freight threshold, your order will be shipped using a method chosen by Aglink, normally the most cost effective. However please indicate which relevant freight method you would prefer us to use. On bulk orders we are more than happy to send some on the courier and some on transport if the need arises.
Credits and Returns
All returns for credit must be accompanied with a copy of the invoice or packing slip.
Aglink will process returns that are received within three months from invoice date. Parts must be in their original condition & freight will be credited on a case by case basis. Also we offer 100% credit for returns that have a manufacturing fault.
Returns that are received three months or more after the date of invoice may incur a 20% restocking fee & must be arranged with a member of our the sales team prior to goods being sent.
No credits will be processed where the product has been enhanced or changed since leaving our warehouse (i.e. Disc cutting or hard facing of blades).
Minimum Order Quantities
All mower blades and mower bolts have a minimum quantity of 25 (One box).
Permission to Return and to Receive Credit
We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt. We will Issue Credit to your account or Credit Card. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.
Damaged or Incorrect Merchandise
We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.